The nGenius® Service Delivery Manager delivers real-time alarming, event notification and advanced analytics that address the challenges operators have in managing subscribers, services and networks in today’s complex IP multi-service networks

Integral to the nGenius Service Assurance Solution, the nGenius Service Delivery Manager, enables mobile and fixed-line operators to move away from an inefficient, reactive service management strategy to a proactive and predictive approach specifically designed for modern IP networks. nGenius Service Delivery Manager has easy-to-use, comprehensive views of core-to-access service health through KPIs on individual applications or protocols and on user defined combined KPIs that can aggregate performance on multiple applications and service enablers that make up an core-to-access service. nGenius Service Delivery Manager generates, in real-time, early warning notifications of impending performance problems, automates the detection of anomalous service behavior and provides actionable context for faster, more accurate problem diagnosis and isolation.

Service Dashboard » View Screenshot

Service Summary » View Screenshot

Alert Summary » View Screenshot

Service Map » View Screenshot

nGenius Service Delivery Manager utilizes a patented, statistical behavior modeling and anomaly detection of the packet data. The advanced analytic engine automates the identification of traffic anomalies to indicate potential threats to service delivery health. The early-warning, predictive capabilities of nGenius Service Delivery Manager provide metrics and alerts to identify and resolve problems before they escalate into large-scale issues that impact user experience.

Capabilities include:

• Combines alerting and alarming on multiple service enablers and protocols with customizable KPIs enabling operators 
• Automates detection of service-affecting issues
• Provides powerful, at-a-glance visualization and correlation of network and service health from the data center to core to access
• Enables proactive management of new device and new service implementation
• Enables proactive detection of service impact from network rearrangements and backhaul migration
• Proactive monitors all related service delivery elements
• Provides powerful early warning of performance degradation for proactive subscriber, service, and network management
• Automatically identifies anomalous behavior with actionable alarms
• Enhances operational efficiencies and productivity