Real-time service dashboard that provides unified visibility into end-to-end service delivery to simplify managing the user experience.
nGenius® K2 builds on the nGenius Service Assurance Solution’s ability to collect, correlate, analyze and report on mass volumes of packet-flow data. nGenius K2 Service Delivery Manager delivers timely and actionable management insight to effectively assure service levels. nGenius K2 Service Delivery Manager delivers a rich range of capabilities that enable enterprises and service providers to optimize and protect their network service delivery environment.
Features
- Dashboard – Provides early warning of problems with comprehensive graphical views of the current real-time status and historical performance of the services delivered to the end user.
- Alert Browser – Launched contextually from several points within nGenius K2 Service Delivery Manager providing a summary of the varying anomalies that impacts service delivery
- Topology Viewer – Graphically represents components impacted by anomalies in order to facilitate optimization of service delivery
- Alert Details – Application and service-specific charts that supply focused and relevant evidence about the state of the network at the time of the incident
- mNOC Mobility – Anytime, anyplace access to nGenius Service Delivery Manager alerts and summaries from wireless/mobile PCs or handheld devices, enterprise desktops, or service provider NOCs.
Migration Path
nGenius K2 Service Delivery Manager customers wishing to upgrade are directed to nGenius Service Delivery Manager.