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Home > Products > nGenius Service Assurance Solution > nGenius K2 Service Delivery Manager

nGenius Service Assurance Solution
 

nGenius® K2 Service Delivery Manager

Assuring the availability and optimizing the performance of network applications and services with at-a-glance status and early warning of traffic performance degradations

nGenius K2 leverages application-level data from the nGenius Performance Manager and nGenius intelligent data sourcesto provide the service provider or enterprise network support team with an at-a-glance status of the health of critical applications and services, along with early warning of anomalous changes in application, service and overall network performance. These real-time views into service delivery performance enable the network support team to:

  • Optimize the availability, performance, and effectiveness of critical services and applications
  • Identify emerging performance problems before they impact applications and services, thus reducing potential downtime and outages
  • Accelerate problem resolution by pinpointing the root cause of problems, enabling the network support team to focus on fixing rather than finding problems
  • Minimize the impact outages or degradations have on enterprise and service provider applications and services to maintain an always-on operating environment and high levels of service assurance

Service Status Dashboard


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Service Summary


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Features
nGenius K2 delivers a rich range of capabilities that enable enterprises and service providers to optimize and protect their network service delivery environment. Highlights include:
  • Service Status dashboard – At-a-glance visualization of health of the service delivery environment, across multiple applications and services
  • Automated anomaly detection – Predictive behavioral analysis automatically identifies abnormal changes in service performance and provides early warning notification of active and emerging performance problems
  • Key Performance Indicators (KPIs) –Advanced metrics that provide an at-a-glance view of the health of services from an end-user / subscriber experience perspective
  • Intelligent alerting – Correlates related incidences and provides probable root cause analysis to accelerate problem diagnosis
  • Service Summaries – Application and service-specific charts that supply focused and relevant evidence about the state of the network at the time of the incident
  • Service Maps –Graphically illustrate the flow of each application and service across the network by displaying the nGenius data sources and servers that have seen the application or service
  • Flexible Access – Anytime, anyplace access to nGenius K2 alerts and summaries from wireless/mobile PCs or handheld devices, enterprise desktops, or service provider NOCs.
» Read about the Key Features of nGenius K2.

Mobile Device
K2 Alert Details


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Service Map


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  Documents & Multimedia
 
Enterprise Data Sheet
Enterprise Quick Look
Service Provider
Data Sheet
Service Provider
Quick Look
Third Party Review by EMA:
NetScout's nGenius K2 Detects and Reveals Service Health Changes
White Paper:
Moving from Reactive to Predictive Management with Unified Alarming
White Paper:
Improving Service Delivery Performance
Consulting Services:
nGenius K2 Optimization
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nGenius K2 Overview Video
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