nGenius® K2 Service Delivery Manager
Assuring the availability and optimizing the performance of network applications and services with at-a-glance status and early warning of traffic performance degradations
nGenius K2 leverages application-level data from the nGenius Performance Manager and nGenius intelligent data sourcesto provide the service provider or enterprise network support team with an at-a-glance status of the health of critical applications and services, along with early warning of anomalous changes in application, service and overall network performance. These real-time views into service delivery performance enable the network support team to:
- Optimize the availability, performance, and effectiveness of critical services and applications
- Identify emerging performance problems before they impact applications and services, thus reducing potential downtime and outages
- Accelerate problem resolution by pinpointing the root cause of problems, enabling the network support team to focus on fixing rather than finding problems
- Minimize the impact outages or degradations have on enterprise and service provider applications and services to maintain an always-on operating environment and high levels of service assurance
Features
nGenius K2 delivers a rich range of capabilities that enable enterprises and service providers to optimize and protect their network service delivery environment. Highlights include:
- Service Status dashboard – At-a-glance visualization of health of the service delivery environment, across multiple applications and services
- Automated anomaly detection – Predictive behavioral analysis automatically identifies abnormal changes in service performance and provides early warning notification of active and emerging performance problems
- Key Performance Indicators (KPIs) –Advanced metrics that provide an at-a-glance view of the health of services from an end-user / subscriber experience perspective
- Intelligent alerting – Correlates related incidences and provides probable root cause analysis to accelerate problem diagnosis
- Service Summaries – Application and service-specific charts that supply focused and relevant evidence about the state of the network at the time of the incident
- Service Maps –Graphically illustrate the flow of each application and service across the network by displaying the nGenius data sources and servers that have seen the application or service
- Flexible Access – Anytime, anyplace access to nGenius K2 alerts and summaries from wireless/mobile PCs or handheld devices, enterprise desktops, or service provider NOCs.
| » Read about the Key Features of nGenius K2. |
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