T-Mobile Austria Selects NetScout to Assure National LTE Network
Date: Wednesday February 19, 2014
T-Mobile Austria Expands NetScout’s Existing 3G Deployment to Support Their Focus on Exceptional Customer Experiences for their New LTE Network
WESTFORD, Mass. — February 19, 2014 — NetScout Systems, Inc. today announced that T-Mobile Austria has selected NetScout to assure service delivery and provide operational intelligence for their national Long Term Evolution (LTE) network, expanding NetScout’s existing deployment in T-Mobile’s third-generation (3G) HSPA+ network. The nGenius solution provides T-Mobile with a single service assurance platform to support data and multimedia services to assure a seamless subscriber experience on and between their 2G, 3G and LTE networks.
T-Mobile Austria is a recognized innovator in mobile communications with more than 4.1 million direct subscribers and a high volume of roaming traffic. The nGenius solution provides T-Mobile Austria with a deep understanding of LTE network and service performance and quality with critical real-time insight into traffic volumes, latency, service enablers and 3G-LTE hand-offs. Granular traffic visibility allows operations staff to track all application traffic and assess its impact on system performance and overall user experience on a community and per-user level. The nGenius solution proactively identifies emerging performance problems and allows efficient failure analysis to help assure service quality.
T-Mobile Austria is leveraging an extensive range of operational intelligence from the nGenius solution to track service and network volumes, understand application and Over the Top (OTT) application usage, and improve network planning to support continuous network and service optimization. The intelligence provided enables proactive optimization of capacity and performance and accurately pinpoints areas that require tuning or additional resource investments. In addition, T-Mobile is leveraging the extensive range of service, user and device usage metrics from the nGenius solution to support customer experience management reporting.
“In Austria network quality is very important, and without the appropriate service quality you cannot survive. Our customers have very high performance expectations, so our highest priority is to continuously improve our customers’ experience to deliver more incremental value,” said Athanasios Avgeridis, senior vice president operations for technology at T-Mobile Austria. “Our monitoring capabilities are strategically important to us, and every Euro we have invested in NetScout has brought us substantial value with a very strong return on investment. We selected NetScout to assure our LTE network based upon our experience with their proven scalability, reliability and high quality data, as well as their leading ability to support our future service plans.”
The nGenius solution provides a real-time, end-to-end service-centric perspective of networks, services and subscribers, enabling mobile operators to proactively manage service performance, availability and quality. Analyzing both data and control plane traffic, the nGenius Solution reveals how network, application and service enabler interdependencies impact service performance and the subscriber experience. The nGenius solution’s predictive early warning capabilities helps prevent outages by identifying emerging performance degradations, allowing proactive recognition, triage and resolution before performance problems can impact large numbers of subscribers. The extensive network intelligence provided by the nGenius solution enables operators to leverage their service assurance investments for operational intelligence to understand usage trends, identify new service opportunities, improve organizational efficiency and make better business decisions.
“We are very pleased to have been selected by T-Mobile Austria to support their national LTE network,” said Steven Shalita, vice president, marketing at NetScout. “The nGenius solution provides powerful, vendor-independent operational intelligence that allows operators to achieve end-to-end visibility into all services and users to more effectively assure service quality, improve operational efficiency and deliver the best possible user experience to maximize subscriber value.”
Over the past five years, NetScout has achieved significant traction across service provider markets, with deployments in all segments including wireless, wireline, cable/multi-system (MSOs) and satellite operators. The nGenius technology is deployed 165 service provider production networks in 48 countries including 48 operators in North America, 39 in Europe, 14 in the Middle East and Africa, 19 in Latin America and 45 in Asia Pacific. NetScout technology is deployed in more than 15 Cable/MSO and 100 mobile networks globally, including 22 LTE production deployments.
About NetScout Systems, Inc.
NetScout Systems, Inc. (NASDAQ: NTCT) is the market leader in Unified Service Delivery Management enabling comprehensive end-to-end network and application assurance. For 29 years, NetScout has delivered breakthrough packet-flow technology that provides trusted and comprehensive real-time network and application performance intelligence enabling unified assurance of the network, applications and users. These solutions enable IT staff to predict, preempt and resolve network and service delivery problems while facilitating the optimization and capacity planning of the network infrastructure. NetScout nGenius® and Sniffer® solutions are deployed at more than 20,000 of the world’s largest enterprises, government agencies, and more than 165 service providers, on over one million physical and 2,000 virtual network segments to assure the network, applications, and service delivery to their users and customers. For more information about NetScout visit http://www.netscout.com.
About T-Mobile Austria
T-Mobile Austria has 4.1 million customers and is the second biggest mobile operator in Austria. In 2013 T-Mobile invested over € 100 million in the network with a specific focus on the roll out of HSPA+ and the next generation mobile network LTE. T-Mobile’s headquarter the T-Center is based in Vienna on the Rennweg near the “Südost-Tangente”. Next to 45 T-Mobile shops T-Mobile also has sales offices in Salzburg, Innsbruck, Graz and Klagenfurt.
T-Mobile Austria is a subsidiary of Deutsche Telekom AG and hence, belongs to one of the world’s leading companies in telecommunications. The company’s international outlook allows T-Mobile customers to benefit from a wide range of products and services, both at home and abroad.
NetScout, nGenius, Sniffer and InfiniStream are registered trademarks of NetScout Systems, Inc.. All other trademarks are the property of their respective owners.
NetScout Systems, Inc.