Partners

When we work together, we deliver more to our mutual customers.

IBM Tivoli Netcool

IBM Tivoli® Netcool®/OMNIbus software delivers real-time, centralized supervision and event management for complex IT domains and next-generation network environments. With scalability that exceeds many millions of events per day, Tivoli Netcool/OMNIbus offers round-the-clock management and high automation to help deliver continuous uptime of business, IT, and network services.

nGenius integration with IBM Netcool/OMNIbus
The integration of nGenius Service Assurance Solution with IBM Tivoli Netcool/OMNIbus expands the reach of the NOC by consolidating the management of multiple management domains and tools under a “single pane of glass” view. This consolidation provides increased visibility into networked application performance. The benefits of the combined solution include:

  • Consolidate event reporting for the network and network infrastructure in a single console
  • Reduce the cost of delivering maximum network availability
  • Achieve greater staff productivity and efficiency with integrated fault and service delivery management
  • Accelerate time to resolution with contextual drill down to flow and packet-level details to solve the most difficult performance problems
  • Reduce the business risk of downtime and increase network service levels

By installing the Netcool/OMNIbus Integration Module for the nGenius Service Assurance Solution, Netcool administrators gain access to the deep application-level monitoring and analysis provided by the nGenius Service Assurance Solution. Specific integration points include:

  • The ability to view nGenius Server-based alarms and nGenius data source-based SNMP traps in the Netcool/OMNIbus EventList with a description and contextual link to the appropriate alarm details in nGenius Performance Manager or nGenius Service Delivery Manager for streamlined troubleshooting
  • Automated de-duplication of events and alarms in Netcool/OMNIbus
  • Automated ‘Generic Clear’ correlation of problem/ resolution events
    Informative and descriptive event presentation in Netcool/OMNIbus
  • The ability to launch nGenius Performance Manager or nGenius Service Delivery Manager from the Netcool/OMNIbus EventList

The Netcool/OMNIbus Integration Module is made available, maintained, and supported by IBM. The integration package is available for download from the IBM Tivoli Open Process Automation Library (OPAL) site.

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