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Network General Joins Avaya Devconnect Program

Collaboration to Optimize Performance of VoIP Deployments  

SAN JOSE, CALIF., March 30, 2005 Network General Corporation, the pioneer and global leader in enterprise application and network performance analysis, today announced it has joined Avaya Inc.'s DeveloperConnection Program (DevConnect). As an Innovator member, Network General's solutions provide Avaya customers with the ability to enhance the quality of converged networks at every level and optimize the management of voice, video and data.

As a member of the DevConnect program, Network General has passed stringent interoperability testing and compliance requirements to ensure its Sniffer Voice network performance analysis solution is fully interoperable with Avaya's Communication Manager, Media Gateways and IP Telephones.

Monitoring and measurement of application and network performance is essential before, during and after a VoIP roll-out. According to Gartner, Inc., during 2005, three-quarters of companies will underestimate the design requirements of their IP-telephony applications (0.6 probability) . Implementing a converged network can only be proven cost-effective when all networking and design issues are taken into consideration. Sniffer Voice can help IT professionals address all three phases of VoIP deployment planning, roll-out and on-going performance tuning. The Network General software enhances the quality of converged networks at every level and automatically targets common problem areas such as jitter and packet loss, out-of-sequence packets, call admission failures and high call volumes.

"Our partnership with Avaya delivers a tested and confirmed method for enterprises to eliminate application and network performance limitations as a roadblock to deploying voice over IP," said Jim Vale, Sniffer Voice product line manager at Network General. "The combination of Network General and Avaya solutions assure access to performance data for each IP phone on an enterprise network making it easier to diagnose and resolve performance problems.

About the Avaya DeveloperConnection Program
The DeveloperConnection Program (DevConnect) is a comprehensive set of innovative programs through which Avaya works with SIs, Service Providers and developers to help develop, promote and sell their solutions/services that interoperate with Avaya products. DevConnect offers opportunities for lab testing, developer support, marketing assistance, technical tips and other services. Through DevConnect, Avaya is building an unparalleled network of leading companies and provides the seamless, consistent, high-quality products that meet customers' short-and-long-term communication needs. For more information, visit http://www.devconnectprogram.com/.