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Network General Delivers Real-Time Network Analysis for Faster Troubleshooting with New Release of Sniffer Portable

SAN JOSE, CALIF., March 22, 2005 Network General Corporation, the pioneer and global leader in enterprise application and network performance analysis, today announced the release of Sniffer Portable 4.8. Part of the industry-leading Sniffer line of network performance analysis solutions, Sniffer Portable 4.8 is a multi-topology software-only solution for managing local network segments in a campus environment, or for field service engineers traveling from one site to another to perform network troubleshooting. 

Sniffer Portable 4.8 incorporates Network General's award-winning Expert analysis technology, the industry's widest-array of real-time protocol decodes and the ability to perform full-line rate captures, a necessity to ensure accurate troubleshooting. These features enable IT professionals to discover, pinpoint, and analyze network performance problems, while automatically recommending corrective action to quickly resolve those problems. "The Expert analysis capability provides comprehensive details on network errors with specific troubleshooting advice both spotting the problem when it occurs as well as providing a solution," said Tom Bienkowski, Sniffer product line manager at Network General. "This ability to automatically determine exact problems and solutions can save an IT department time and money."

Rapid Network Troubleshooting
Sniffer Portable 4.8 uses Expert analysis to analyze captured packets and display the data in real-time which is critical for seamless business operations. IT professionals can also use real-time decodes to see a summary and detailed view of the data while continuing to capture data which helps solve problems quickly. Advanced filters drill down to specific IP ranges, subnets and port numbers, or specify a pattern to search anywhere in the view frame when looking for specific signatures in packets which allows IT professionals to zero in on the problem and quickly resolve it. 

Expert Analysis of Converged and Wireless Networks
With Sniffer Portable 4.8, IT professionals can address all three phases of VoIP deployment planning, roll-out and on-going maintenance. Working in conjunction with Sniffer Voice, Sniffer Portable 4.8 enhances the quality of converged networks at every level and automatically targets common problem areas such as jitter and packet loss, out-of-sequence packets, call duration and latency. Every packet is examined, and real-time statistics are gathered to help IT professionals spot potential problem areas that can lead to degradation in network performance. VoIP Expert analysis and call-tracking capabilities, along with the traditional Expert system, help ensure successful VoIP network rollouts while maintaining toll-quality voice and high-quality data for all users. 

Sniffer Portable 4.8's wireless capabilities identify and monitor the flow of data transmitted by 802.11a/b & g wireless networks. The wireless-specific Expert analysis system enhances visibility into wireless network anomalies and facilitates automatic problem-solving ensuring the correction of performance problems, the removal of rogue wireless equipment, and the discovery of unauthorized mobile users. 

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