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  • big data analytics

 Accelerating Big Data Analytics

By |February 27th, 2017|

The excitement of achieving business insights with a Big Data Analytics (BDA) solution that will reduce churn and increase Average Revenue per User (ARPU) often leads to unrealistic expectations before the project has even begun. [...]

  • Building Trust

Building Trust to Build Business

By |February 23rd, 2017|

Increasing Average Revenue per User (ARPU) and reducing churn, that’s what a service provider cares most about. What does it take to make that happen? Most would say it involves the following: Offering attractive products [...]

  • Technology adoption

Accelerating Technology Adoption Through Service Assurance

By |February 22nd, 2017|

Virtualization is coming or already underway in your network with Network Function Virtualization/Software-defined Network (NFV/SDN). Long-Term Evolution-Advanced (LTE-A) and 5G are the next mobile technology evolutions in the works.  And the Internet of Things (IoT) [...]

  • Trusted Data

Building Trusted Data for Better Business Insights

By |February 21st, 2017|

Big Data Analytics users have a rich choice of applications to choose from, but as equally important, it is the choice of data feed(s) that determines the real value of the analytics. Simply said, you [...]

  • Network Virtualization

Building Trust While Accelerating Network Virtualization

By |February 20th, 2017|

Virtualization (Network Function Virtualization – NFV) is the decomposition and decoupling of network functions from proprietary hardware to enable them to operate on off-the-shelf hardware to more efficiently utilize resources and increase agility in service [...]

  • Building Trust

Building Trust with Customers

By |February 16th, 2017|

Trust may seem like an unusual word to use when discussing the relationship with your communications service provider. But trust is a vital part of a business relationship. If I am going to spend my [...]

  • UCandC

UC&C: Stay Connected with Service Assurance

By |February 1st, 2017|

Even though most enterprises have deployed some type of unified communication and collaboration (UC&C) solution, many fail to get the most from their investment. Art Schoeller, VP and principal analyst for Forrester Research, estimates that [...]

  • artificial intelligence

A Portent for Computing and Society

By |February 1st, 2017|

Just recently I wrote an article for Venture Beat where I retold the story of the chess playing king and the traveling sage. The sage, in return for beating the king at chess, requests that [...]

  • Mark Twain

History Doesn’t Repeat Itself but it Often Rhymes

By |February 1st, 2017|

Taking a look back to the very first Worldwide Infrastructure Security Report (WISR) twelve years ago and of course, many things are vastly different. One thing is clear. Things are more complex today, from the attacks to the infrastructure, and that benefits attackers.