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John English

About John English

John English is a Senior Product Manager at NETSCOUT.
  • Network Virtualization

Building Trust in and Accelerating Network Virtualization

By |February 20th, 2017|

Virtualization (Network Function Virtualization – NFV) is the decomposition and decoupling of network functions from proprietary hardware to enable them to operate on off-the-shelf hardware to more efficiently utilize resources and increase agility in service offerings. This leads to microservices in Virtual Machines (VMs). Orchestration (Software Defined Network – SDN) adds the ability to automate […]

  • Building Trust

Building Trust with Customers

By |February 16th, 2017|

Trust may seem like an unusual word to use when discussing the relationship with your communications service provider. But trust is a vital part of a business relationship. If I am going to spend my money with a business, I trust that their products and services will do what they say they will, that they […]

  • BDA Privacy

Can Big Data Analytics and Privacy Co-Exist?

By |October 26th, 2016|

There is a wealth of information that can be gathered from every mobile device and every subscriber session device both successful and failed. What is the worst performing mobile device? How many and which mobile devices did subscribers use to watch the NFL on Sunday in this market and what was their experience? How much […]

  • Service Providers

No “Dumb Pipe” for these Carriers: The Next Wave of Service Provider Mergers

By |October 25th, 2016|

The recently announced acquisition of Time Warner by AT&T speaks to both the fear of service providers becoming relegated to “dumb pipe” or more simply just communication transport providers and to the importance of content to their subscribers and business. Even with the ever increasing bandwidth of mobile and fixed-line networks to deliver more content, […]

  • Hide Me

Hide Me! – Living in the Modern Age of Always On, Everywhere Communications

By |October 25th, 2016|

Over a dozen years ago, I remember working as a product manager on softswitch services, excitedly talking to my manager about the development of “Find Me, Follow Me” service, a precursor to unified communications, that allowed users to define the contact paths of the various communications devices (the honorable and ancient home landline phone, work […]

  • Bill Belichick

“Thrown for a Loss! Bill Belichick Slams his MS Surface Tablet”

By |October 24th, 2016|

With all the hype for the “The Internet of Things” (IoT) and Carrier-class Wifi promising to provide a high-quality user experience for a plethora of connected devices it was a stark reminder of where we really are today seeing the videos and images of the New England Patriots coach slamming a Microsoft Surface tablet on the sideline that went viral after the Patriots and Bills NFL game.

  • software-centric networks are the next evolution for service providers

Decrease Disruption During the Transition to Virtual

By |August 18th, 2016|

Software-centric networks represent the next evolution for service providers (SP). With the introduction of Network Functions Virtualization (NFV) and Software Defined Network (SDN) technologies, these networks will become more agile and elastic, better managed and orchestrated with automation, and eventually enable SPs to lower the total cost of ownership. Moving to software-centric networks will enable […]

  • Video Delivery

Steps to Ensuring Seamless Video Delivery OTT (Over the Top)

By |October 15th, 2015|

How long will you wait for your chosen video to start playing? How long will you stare at a frozen video screen? How long will you suffer a herky-jerky video that cuts in and out?

And you pay a monthly service fee for this Over–the-Top (OTT) video service!!!???

Consumers of over-the-top video are not a patient bunch!

According […]

Top 5 Challenges in OTT (Over the Top) Service Assurance

By |October 14th, 2015|

The proliferation of smart devices, Smartphones, tablets, pcs, and wearables (Apple Watch, Fitbit) has changed the way people consume media. Consumers now expect to receive the services they want, wherever they are, whenever they want them, and on any device. While that sounds straightforward enough, assuring that the menagerie of apps are delivered with a […]

Perception is Reality with OTT

By |October 13th, 2015|

Why should service providers care about the user experience of OTT (Over the Top) services? Netflix, Skype, YouTube, Pandora, and other voice/video/data services are all riding over the top of mobile and fixed line broadband networks and essentially getting a free ride. Why should a carrier spend its precious capital budget on monitoring these OTT […]